What is Business-EQ?
Business Emotional Intelligence
What is Business-EQ?
Business Emotional Intelligence is a practical,
Business Emotional Intelligence or Business EQ focuses on the critical emotions and underlying
The key to the Business Emotional Intelligence is self-awareness and awareness of others, it explains peoples’ capability to manage their emotions and
The practical, straightforward approach of Business Emotional Intelligence, with its engaging and accessible business language, makes it ideal for leaders and teams to quickly understand how critical emotions and
Business Emotional Intelligence is expressed by eight main Emotional Behavioural Clusters that focus on the emotional drives and
Decisiveness
Willingness to make decisions, the need for control and the level of comfort with decision making responsibility.
Motivation
Level of energy, passion, drive and enthusiasm for work, being optimistic and positive, the need for achievement and challenge.
Influence
The drive to influence others and persuade them, to be heard and have an impact.
Adaptability
The desire for, and enjoyment of, variety in the workplace; the capacity to keep an open mind and be flexible with different and creative approaches.
Empathy
The ability to recognise, be sensitive to, and consider others’ feelings, needs and perspectives. The need to understand, to help, and work with others.
Conscientiousness
ub-scales Structure and Rules
The need to plan and have structure, be diligent and meet deadlines; the level of comfort with conforming and following the rules.
Stress Resilience
Sub-scales Resilience & Emotional Control
The capability to relax and deal with the day to day pressures of work; the level of comfort with showing and managing emotions, e.g. can control/hide temper when provoked.
Self-Awareness
This scale is an index of the extent to which an individual’s EBW scores is likely to correspond with the way that others would score them on the EBW scales.

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